Job Responsibilities

• Provide full support to Seniors/Managers in overseeing property management (handing over of keys, defect rectification) and customer relations.
• Maintain and update the necessary records.
• Liaise with the respective parties to ensure excellent customer service and enhanced service performance.
• To attend to residents' complaints and queries and provide assistance when needed.
• To assist in communication with contractors regarding defects in the unit.

Requirement

• Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.
• Prior working experience in Customer Service (Property) is not a must but would be an added advantage.
• Excellent verbal and written English, Mandarin and Bahasa Melayu.
• A well-mannered individual that can deal with purchasers and contractors politely and respectfully.
• Excellent customer service skills to maintain high customer satisfaction.
• Proactive individual that can work efficiently to meet tight deadlines.