Customer Service Executive (Property Management)

Berjaya Land Berhad, To assist the purchaser for key collection and joint inspection of unit.

LATEST JOBS – Berjaya Land Berhad

Closing Date: 5 February 2025

JOB RESPONSIBILITIES

To assist the purchaser for key collection and joint inspection of unit.
To communicate with the site’s contractors on handling defects in the unit.
To ensure all defect rectification works are completed within the stipulated time frame.
To handover the keys to the purchaser upon rectification of defects in the unit.
To provide excellent customer service by assisting purchasers and liaison with the relevant parties to enhance service performance.
To attend to residents’ complaints and queries and provide assistance when needed.
To ensure all related documents are recorded properly and kept up to date.

REQUIREMENTS

Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.
Prior working experience in Customer Service (Property) is not a must but would be an added advantage.
Excellent verbal and written English, Mandarin and Bahasa Melayu.
A well-mannered individual that can deal with the purchasers and contractors politely and respectfully.
Excellent customer service skills to maintain high customer satisfaction.
Proactive individual that can work efficiently to meet tight deadlines.

For interested applicants, please email your updated CV to work@berjaya.com.my